ISO 9001 Quality Management System Training

Pengenalan Kursus

With ISO 9001 Quality Management System Training, participants will gain a deeper understanding of leveraging ISO 9001:2015 Quality Management System to strengthen quality management practices, enhance food safety protocols, and improve the safety and quality of food products.

This comprehensive training program is designed to equip participants with the essential knowledge and practical tools required for the effective implementation of ISO 9001:2015, ensuring that organizations can drive continuous improvement and maintain high standards of customer satisfaction.

The ISO 9001 Quality Management System Training provides a robust framework for quality management systems (QMS) that can be adapted to various industries, including the food sector. Through this training, participants will explore how to integrate ISO 9001:2015 principles with existing food safety management systems (FSMS), such as ISO 22000 and FSSC 22000. This integration aims to create a cohesive system that not only meets regulatory requirements but also drives excellence in food safety and quality management.

One of the key components of this training is a detailed examination of the core principles of ISO 9001:2015. Participants will delve into the seven quality management principles that form the foundation of the standard: customer focus, leadership, engagement of people, process approach, improvement, evidence-based decision making, and relationship management. By understanding these principles, participants will learn how to align their organization’s strategic goals with their quality management practices, ultimately enhancing operational efficiency and product quality.

In addition to theoretical knowledge, the training will provide numerous case studies and real-world examples that demonstrate the application of ISO 9001:2015 in the food industry. These case studies will showcase successful implementations of the standard, highlighting how different organizations have utilized ISO 9001:2015 to address specific challenges related to food safety and quality. For instance, participants will learn about companies that have improved their traceability systems, enhanced their supplier quality management, and implemented robust corrective and preventive actions (CAPA) to mitigate food safety risks.

Moreover, the training will emphasize the importance of continuous improvement, a critical aspect of ISO 9001:2015. Participants will be guided on how to establish a culture of continuous improvement within their organizations, using tools and techniques such as Plan-Do-Check-Act (PDCA) cycles, root cause analysis, and performance monitoring. By fostering a proactive approach to quality management, organizations can anticipate potential issues and implement preventive measures, thereby reducing the likelihood of food safety incidents and ensuring compliance with stringent regulatory standards.

Another significant focus of the training will be on customer satisfaction and how ISO 9001:2015 can help organizations meet and exceed customer expectations. Participants will explore strategies for gathering and analyzing customer feedback, understanding customer needs, and using this information to drive improvements in product quality and service delivery. This customer-centric approach not only enhances satisfaction but also builds trust and loyalty, which are crucial for long-term success in the competitive food industry.

The training will also cover the documentation and record-keeping requirements of ISO 9001:2015. Participants will learn how to develop and maintain comprehensive documentation that supports their quality management system, including quality manuals, procedures, work instructions, and records. Effective documentation ensures transparency, facilitates audits, and provides a clear framework for employees to follow, contributing to consistent and reliable food safety practices.

In summary, this training program offers a holistic understanding of how ISO 9001:2015 can be leveraged to enhance quality management and food safety in the food industry. Through a combination of theoretical insights, practical tools, and real-world examples, participants will be well-equipped to implement ISO 9001:2015 effectively, driving continuous improvement, ensuring regulatory compliance, and achieving high levels of customer satisfaction. This comprehensive approach will ultimately lead to safer, higher-quality food products and a stronger reputation for excellence in the marketplace.

Tempoh Latihan

1 Day

Bahasa Digunakan

English & Bahasa Malaysia

Pilihan Latihan

Public & In-House

Kandungan Kursus

  • Introduction to Quality Management System
  • Purpose and benefits of ISO 9001:2015
  • Importance of ISO 9001:2015 in the food safety industry
  • Structure of ISO 9001:2015
  • Key concepts and terminology
  • ISO 9001 Standard Requirements:
  • Context of the organization
  • Leadership
  • Planning
  • Support
  • Operation
  • Performance evaluation
  • Improvement
  • Implementation guidelines for ISO 9001
  • Practical tips for successful implementation

Hasil Pembelajaran

Specifically, at the end of the training, the participants will be able to:

  • Understand the key principles of ISO 9001:2015.
  • Recognize the significance of each requirement and its application within their organization.
  • Integrate ISO 9001:2015 principles with existing food safety management systems.
  • Develop an understanding of risk-based thinking as a core component of ISO 9001:2015.

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Siapa Yang Patut Menghadiri Kursus Ini?

This training is ideally suited for Quality Management System (QMS) teams and individuals aiming to gain an in-depth understanding of QMS in the food industry. It is particularly beneficial for those in plant operations, quality assurance, management, supervisory roles, line leadership, and section head positions.

Penyedia Latihan Berdaftar & Bertauliah

PROFILE TENAGA PENGAJAR

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