How to Conduct an ISO 9001 Gap Analysis: A Step-by-Step Guide for Malaysian SMEs
For any Malaysian small or medium enterprise (SME) considering the path to ISO 9001 certification, the journey begins with a single, crucial step: the Gap Analysis. This diagnostic process is the equivalent of a detailed business health check, revealing the distance between your current operations and the requirements of the ISO 9001:2015 standard. Conducting a thorough analysis is…